Cancellation and Refunds
Standard Terms and Conditions
Booking and Payment Policy:
A 100% prepayment of the actual costs for railway tickets and/or airfare is required, in addition to a 50% advance payment of the program cost. The remaining 50% balance must be paid at least 30 days before the departure date. Services will not be confirmed until these advance payments are received.
Itinerary Images:
Images included in the itinerary are for illustrative purposes only.
Sightseeing and Visits:
All sightseeing, company/university visits, and interactions are subject to permissions and confirmations.
Peak Season Surcharges:
Reservations made during peak seasons, holidays, or special events may incur surcharges. These bookings may also be non-refundable and/or require full payment at the time of booking.
Registration Policy:
Registration forms and detailed itineraries will be provided at no charge. Completed registration forms, accompanied by a non-refundable advance payment, must be submitted. The form must be counter-signed by the principal or program-in-charge teacher. Payments are accepted by cash or cheque only, with cheques made payable to “Happymiles Outdoor Learning.”
Punctuality:
To ensure safety and adherence to schedules, participants must strictly follow the prescribed timetable. Any missed sightseeing or services due to delays on the client’s part will be non-refundable. Adherence to the schedule, including departure times from hotels and sightseeing locations, is required.
Meals:
Meals are provided according to pre-set menus by restaurants/hotels. While we reserve the right to adjust meal arrangements as necessary, we cannot accommodate special dietary requests or guarantee special meals. No claims will be accepted for missed meals due to personal circumstances.
Cancellations and Refunds:
- Once booking paid and confirmed minimum INR 10,000 (for Domestic) /INR 25,000/- (for International) per person cancellation non refundable in addition to any fees charged by the supplier(s).
- Cancellation more than 60 days before departure: 30% of the total package cost
- Cancellation between 59 and 30 days before departure: 50% of the total package cost
- Cancellation between 29 and 20 days before departure: 75% of the total package cost
- Cancellation less than 20 days before departure: 100% of the total package cost
Services Procurement:
Upon signing up for this trip, you grant us permission to negotiate and secure services on your behalf at the best possible rates. We may act as a commission agent and may need to purchase or procure services for you, especially for international trips. This includes booking services as required to facilitate your travel arrangements.
Tax Collected at Source (TCS):
Under the Liberalized Remittance System (LRS), Tax Collected at Source (TCS) is applicable on foreign remittances. TCS is not an additional fee or income tax but is adjusted against your income tax return. The TCS rates and thresholds are as follows:
- For Overseas Tour Packages up to INR 7,00,000: TCS Rate of 5%
- For Overseas Tour Packages above INR 7,00,000: TCS Rate of 20%
Loss or Theft of Valuables:
Participants are advised not to carry valuables. The organizers are not liable for any loss, theft, personal injury, illness, delays, increased expenses, consequential losses, or any other mishaps. The organizers reserve the right to claim additional expenses due to delays or changes in transportation, weather conditions, war, quarantine, strikes, or other factors. By booking with us, you agree to abide by the terms and conditions set forth by Happymiles Outdoor Learning.
Use of Institutional Names:
Happymiles Outdoor Learning may use the name of your school, college, or university in communications, including proposals, brochures, and standard itineraries.
Confidentiality:
Our educational travel and learning programs are uniquely curated. We request that all clients and prospective clients refrain from sharing program details with competing firms.
Itinerary Adjustments:
Happymiles Outdoor Learning reserves the right to modify the itinerary and make changes as necessary to best serve our clients, especially in circumstances beyond our control.
Emergency Contact:
For any emergencies during your trip, please contact Mr. Mahesh Sonar at +91 9594965941. Our goal is to ensure your complete satisfaction and comfort.